Tour the city's icons aboard the only Big Bus for 1 day. Includes exclusive access ticket to the Santiago Cable Car and Funicular.

The Plus Edition of this experience merges the best of two realities: a land tour aboard the exclusive London big bus, accompanied by trips on the Cable Car, Funicular and panoramic buses that allow you to enjoy impressive views from the heights of San Cristóbal Hill.

Our Hop On-Hop Off service invites you to explore the city through a circuit that covers both the historic center of Santiago and residential and commercial areas, parks and various gastronomic centers. All this in a single tour that includes 10 stops, where you can get on and off according to your preferences.

You can see the stops you will take on the Hop On-Hop Off below in the Itinerary section.

Remember that you can get on and off the bus as many times as you want, along the route and you must consider that in order to make the last complete lap, you must take the bus before 4:30 p.m.

Physical Demand

low

Suitable for all visitors. Mostly panoramic or vehicle-based tours with minimal walking.

Schedule

We begin our journey in the eastern part of the capital, specifically in the Parque Arauco shopping center, and then discover the charming Parque Bicentenario, an ideal place to enjoy the outdoors and capture the most picturesque images.

The Park is one of the great projects that the Municipality of Vitacura has carried out. Located on one side of the Mapocho River, it is located between the Pérez Zujovic road junction and Isabel Montt street. It is one of the main green areas in Santiago, with a total area of 27 hectares along the eastern bank of the

To get on the Cable Car, simply get off at the stop that bears its name, located just a 5-minute walk from Parquemet, considered the number 1 icon of Santiago according to Trip Advisor. Your Plus Edition ticket for one day includes access to the Cable Car, Funicular and Panoramic Buses, all within Parquemet, giving you the opportunity to explore it in depth and delight in the best 360º panoramic views.

This tour will also take you to discover the Historic Center (Downtown) of Santiago, where you can admire historical buildings such as the Metropolitan Cathedral, the Central Post Office, the Casa Colorada and the Museum of Santiago, the Former National Congress, the National Historical Museum, the La Moneda Palace, Cerro Santa Lucía, and much more.

The Metropolitan Cathedral of Santiago is the seat of the Archdiocese of Santiago de Chile and the main temple of the Catholic Church in that country. As a Cathedral Church it is the permanent seat of the Archbishop of Santiago and is dedicated to the Assumption of the Virgin Mary. It is located in the commune of Santiago, in front

The palace of the former Chilean National Congress was the seat that housed the two chambers of the National Congress from 1876 to 1973. Located in Santiago de Chile, it was declared a Historic Monument in 1976. It is one of the most representative symbols of democratic life in the country and was the seat of the National Congress until

Cerro Santa Lucía is one of the most visited public parks by national and foreign tourists, being one of the most recognizable icons of the capital and the country. Cerro Santa Lucía is an urban park located in the heart of the city of Santiago de Chile. It borders on Avenida Libertador General Bernardo O'Higgins to the South, where the

The tallest building in Latin America is in Santiago. The Costanera Center is a complex that combines an experience of modernity and entertainment, and has become one of the important tourist spots in Santiago, as it has the tallest building in Latin America. With its 300 meters high, this imposing construction offers endless possibilities that start with its wide commercial offer in the largest mall in Chile, where some of the most important brands in the world are housed.

Included

Ticket to travel on the Cable Car and Funicular for 1 day
Expert advice and coordination
Personalized guidance and coordination of your experience via phone, email, webchat, WhatsApp, and scheduled video calls.
Booking Fee – Reservation Management
Administrative costs associated with managing and confirming your reservation, including payment processing and coordinating services with local operators.

Not Included

Other additional tickets

General Conditions

Tour information

Duration: 2 hours approx. a complete tour
Departure Location: Stop of your choice
Available languages: Spanish, English and Portuguese

Recommendations

Dress comfortably
Confirm the weather status
Wear sunglasses and sunscreen
Charge your camera or phone

Commercial Conditions

Cancellation Policies

Cancellations with 10 days or more before arrival: 90% refund.
Cancellations with 9 days or less before arrival are not eligible for a refund.

Our apply on this service.

Last updated:

This document is a translation of the original Spanish version. In the event of any conflict or discrepancy between the two, the Spanish version shall prevail.

Great Chile SpA – Great Chile

These terms and conditions regulate the purchase of tourism services offered by Great Chile SpA (hereinafter “Great Chile”), through its digital platforms, websites torresdelpaine.com, sanpedroatacama.com, uyuni.cl, and other websites, sales channels, or associated sales representatives.

By making a reservation or purchasing tourism services, the client declares that they have read, understood, and fully accepted these terms and conditions.

1. General Conditions

All prices published by Great Chile are subject to change without prior notice until the reservation is confirmed and paid.
The prices published by Great Chile correspond to the final value of the service and include applicable taxes and administrative costs associated with the booking management (booking fee), unless expressly stated otherwise.
Tourism programs include only the services expressly indicated in the description of each product.
It is the passenger’s responsibility to evaluate their health condition and physical fitness before booking, ensuring it is compatible with the level of difficulty of the excursion or activity.
Many activities take place in high-altitude areas or locations with particular geographic conditions; therefore, consulting a health professional beforehand is recommended if there are any doubts.
Great Chile is not responsible for accidents resulting from imprudence, negligence, or failure to follow safety instructions by the passenger.
Likewise, the company is not responsible for theft, loss, or damage to personal belongings during transfers, excursions, or tourism programs.

2. Customer Responsibility

The customer or passenger is responsible for:

Providing accurate and complete personal information for all passengers when making the reservation.
Informing relevant medical conditions that could affect participation in an activity.
Complying with schedules, meeting points, and safety instructions provided by guides or service providers.
Possessing valid travel documentation, including passport, visas, or other immigration requirements when applicable.

Great Chile will not be responsible for unused services due to delays, lack of documentation, or failure to comply with schedules by the passenger.

Likewise, Great Chile will not be responsible when delays in the provision of a service — for any reason, including weather conditions, operational issues, or force majeure — affect the performance of other services or reservations contracted by the passenger.

Great Chile will not be responsible for additional expenses, loss of services, travel modifications, or interruptions caused by circumstances beyond its control, such as adverse weather conditions, natural events, delays or cancellations of air, sea, or land transport, strikes, social unrest, decisions of authorities, operational failures of third parties, or other force majeure events.

Furthermore, Great Chile is not responsible for costs incurred by the passenger if, due to personal reasons, medical issues, accidents, or any other circumstance unrelated to the company, the passenger must abandon the program before completion or requires assistance, rescue, or evacuation during the trip.

For such situations, Great Chile strongly recommends purchasing travel insurance that covers cancellations, trip interruption, medical expenses, evacuation, repatriation, and other contingencies related to tourism activities.

3. Reservations and Confirmation

Reservations made through the website or digital channels are subject to confirmation once payment has been received.
Reservations that are not fully paid at the end of the purchase process may be automatically cancelled by the system without manual intervention.
If a new reservation is made later, prices may vary compared to the initial quotation.
The reservation confirmation sent by Great Chile constitutes the official proof of the contracted service and will be considered valid evidence in the event of reviews, payment disputes, or verification by financial institutions.

4. Reservation Modifications

Once the reservation is confirmed, it is not possible to modify passenger information for online purchases.
Pre-established programs do not allow route changes, name changes, or refunds unless expressly authorized by the final service provider.
In exceptional cases where date or schedule changes are authorized, penalties or additional charges may apply according to the policies of the tourism provider.

All modification requests must be submitted in writing to:

reservas@greatchile.com

5. Cancellations

Cancellations of tourism services will be subject to:

The cancellation policies defined by the final operator or service provider, which are published on the product description page.
Administrative and banking fees associated with processing the reservation.

Cancellation requests must be made before the start date of the service. Otherwise, the service will be considered used and will lose its validity.

The client acknowledges and accepts that refund determinations will be defined by the final tourism service provider according to their operational and cancellation policies.

6. Booking Fee – Reservation Management

The booking fee corresponds to administrative costs associated with the management and confirmation of the reservation, including but not limited to:

payment processing
availability verification
reservation management
coordination of services with operators or local providers

This charge forms part of the total service price and corresponds to administrative costs incurred in the reservation process.

Unless expressly stated otherwise, the booking fee is non-refundable.

7. Refund Policy

If a refund authorized by the service provider applies:

Great Chile will apply administrative and banking fees associated with payment processing and refund management.
These charges correspond to:
- 5% of the total service value for cancellations due to weather conditions or force majeure, corresponding to the booking fee associated with the reservation management.
- 10% of the total service value for cancellation requests made by the client within the allowed cancellation period.

Refund Conditions

• Refunds will be issued through the same payment method used for the original purchase whenever possible.
• If this payment method is not available, additional costs associated with the alternative refund method must be assumed by the client.
• In such cases, the refund amount may be affected by additional processing costs, which will be communicated to the client beforehand.

Processing Time

The estimated time to process authorized refunds is up to 30 business days.

8. No Show

If the passenger does not appear at the scheduled time or meeting point, the service will be considered No Show, and there will be no right to refund or rescheduling.

9. Operational Changes

Great Chile and its providers reserve the right to:

modify departure times
change the order of activities
substitute services with others of equal or higher category when possible

when necessary for operational, weather, safety, or availability reasons.

10. Weather and Natural Conditions

Excursions and tourism programs may be affected by weather conditions, natural events, or decisions by local authorities.

In the event of cancellations due to safety reasons or force majeure, the activity may be:

rescheduled, or
replaced with an equivalent service, subject to availability.

The client acknowledges that many destinations offered by Great Chile are remote natural areas where weather, operational, or safety conditions may change unexpectedly. In such cases, itineraries may be modified by operators to ensure passenger safety without generating additional compensation.

Great Chile is also not responsible for the total or partial loss of contracted services when this results from delays, cancellations, or changes in flights, buses, boats, or other transportation used by the passenger to reach the destination or service starting point.

11. Force Majeure

Great Chile shall not be responsible for cancellations, modifications, or interruptions resulting from force majeure events such as:

extreme weather conditions
natural disasters
strikes
social conflicts
closures of parks or protected areas
decisions by local or governmental authorities
pandemics or health emergencies

12. Payment Methods

Great Chile accepts the following payment methods:

bank transfers within Chile
national and international credit cards
national and international debit cards
national and international prepaid cards
payments via PIX processed through virtual payment platforms (Virtual POS)
payments in US dollars (USD) processed through the Stripe payment platform

In the case of international payments processed through Stripe, the charge may be processed through NG Mundo Group, which acts as a payment processor or intermediary for international transactions associated with Great Chile.

Depending on the payment method used, the charge on the customer’s statement may appear under the name Great Chile, NG Mundo Group, or the corresponding payment platform.

For international payments, the final amount charged may vary slightly due to bank fees, currency conversions, or exchange rate variations applied by the card-issuing bank.

13. Payment Disputes and Chargebacks

By making a reservation or purchase with Great Chile, the client expressly authorizes the charge corresponding to the contracted service through the selected payment method.

If the client files a dispute or chargeback with their bank or card issuer, Great Chile reserves the right to:

present the reservation confirmation, payment receipts, communications with the client, and acceptance of these terms and conditions as supporting documentation
provide additional evidence of the contracted service, including the participation of NG Mundo Group as the payment processor
suspend or cancel future services associated with the client until the dispute process is resolved
take legal action in the event of unjustified chargebacks

The client agrees to contact Great Chile first to resolve any issues related to the reservation before initiating a dispute with their financial institution.

14. Travel Insurance

Great Chile strongly recommends that all passengers purchase international travel insurance covering:

trip cancellations
transport delays or interruptions
medical expenses
baggage loss
contingencies related to tourism activities

The purchase of this insurance is the sole responsibility of the passenger.

15. Jurisdiction and Applicable Law

These terms and conditions are governed by the laws of the Republic of Chile.

Any dispute arising from services contracted with Great Chile shall be subject to the jurisdiction of the courts of Santiago, Chile, with the parties waiving any other jurisdiction.